The following article on Coaching was written by Ros Toynbee and published in HR in Focus, PSD's Magazine for HR professionals in summer 2007. It's based on her experiences of implementing a coaching culture at GE Money Home Lending, GE's mortgage and loans company in the UK.
Understanding what it really means to coach: getting managers past "tell"
What are the leadership behaviours that create engagement and a culture that sustains it? This powerful UK based tool effectively measures the key indicators that transform employee motivation and effectiveness, and enable companies to outperform their co